Knowledge is potential power. The goal of my website is to provide knowledge that assists readers in making money online and learn from other people’s costly mistakes. I recently had some business dealing with Wordpress.com. I have decided to write about my dealings with Wordpress.com. Hoping that all readers will learn from my situation. This information should allow you to save both time and frustration.

Over the last few years, I have toyed with many different blogs. I have used several different blog platforms. When I became serious, about earning an income with blogging, I settled on the Wordpress platform. I created a hosted blog with Wordpress.com. Little did I know that decision was going to come with frustration and unanswered questions.

Wordpress.com shares the same creators as the Wordpress blogging platform (Wordpress.com vs. Wordpress.org, n.d.). Several features of Wordpress.com invited me to choose their hosting.

1. My experience with the Wordpress blogging platform

2. Stated that they had over 70 templates available

3. Availability of plug ins and widgets

4. Ease in tracking site visitors

5. Easy to market “xxxx.wordpress.com”

The relationship started out well. I signed up three blogs “emergencymgmt.wordpress.com”, “lifeofreedom.wordpress.com”, and “brucesmoneyrants.wordpress.com”. I focused on brucesmoneyrants.wordpress.com. I began looking for an appropriate template. When I went to the available templates, I found approximate a dozen templates. Access to the 70 plus templates requires payment. Not a problem, there were many free templates available online. I went and found one I really liked, only to find out that you cannot upload external templates. No problem, they had one I liked.

I was not concerned. I could still personalize through widgets, right? Not so fast, external widgets are not allowed. You are limited to the widgets Wordpress.com makes available. Wordpress.com also does not allow java script to be inserted in Text widgets. Greatly reducing a person’s ability to monetize their blog.

I was able to insert HTML into widgets. This allowed me to place small banner ads in the blog’s sidebars. Not as lucrative as Google Adsense or Amazon may be but it was something. This type of advertising does require you to manually change the code to show a different ad. I was not completely turned off. Wordpress after all is a great blogging platform.

Finally, I was able to produce a look and setup I was happy with. I looked forward to the day the blog would pay to add Wordpress.com’s pay services. This would allow the blog to pay for itself. I started writing a post everyday and placing links to the site. I was quickly indexed in Google. I was feeling very good.

My posts focused on resources to help readers make money. I only wrote about things that I had found useful or resources that were helping me (i.e. e-books, Zac Johnson.com, etc.). I included reviews of products or courses that had helped me.

My next move was to register with blog directories. I searched the web and came across a listing of 50 web directories. Each directory required you to register to submit your site. I spend two days registering the site.

Then disaster hits. I posted a review about Blogging for Dollars. It offered quality information and a 30 day all access preview for $1.97. Readers could cancel within 30 days and pay nothing else. I had signed up with their affiliate program after I had purchased the product. I am happy to show a receipt.

The next morning, I woke up and tried to check my blog’s statistics. It was a surprise to find out, there was no blog. There was only a Wordpress.com error message stating “This blog has been archived or suspended for a violation of our Terms of Service”. No explanation, no notification to me, no warning, just gone.

My mind whirled with potential explanations. Did I plagiarize? No, I was extremely careful to cite each and every one of my sources. I had not posted anything vulgar. Well, there was only one place to look….Wordpress.com’s Terms of Service. I found a few lines that offered some insight:

1. “the downloading, copying and use of the Content will not infringe the proprietary rights, including but not limited to the copyright, patent, trademark or trade secret rights, of any third party”

2. “you have fully complied with any third-party licenses relating to the Content, and have done all things necessary to successfully pass through to end users any required terms”

3. “the Content is not spam, is not machine- or randomly-generated, and does not contain unethical or unwanted commercial content designed to drive traffic to third party sites or boost the search engine rankings of third party sites, or to further unlawful acts (such as phishing) or mislead recipients as to the source of the material (such as spoofing)”

4. “your blog is not named in a manner that misleads your readers into thinking that you are another person or company. For example, your blogs URL or name is not the name of a person other than yourself or company other than your own”

There was the culprit. I had included affiliate links in my reviews. So I could tell people about products, whether or not I had used the product, as long as I was not an affiliate. It did not matter that I had bought the product, offered proof of the purchase, and had found it useful.

I believe there are two sides to every story. I sent Wordpress.com’s support an e-mail asking for an explanation of how I violated Wordpress.com’s Terms of Service. I did not request nor expect the decision to be reversed. After all, it is their site. They have the right to refuse service to anyone. I respect their rights. I just wanted to know why and maybe offer an explanation. After sending the ad, I had to go to work. I recieve my e-mail on my Blackberry and waited for a response.

Throughout the day, no answer from Wordpress.com came. It was not in my spam filter. Nope, no answer there. In checking my other two Wordpress blogs, I realized that my login was now suspended. Well, I guess Wordpress does not believe in customer service. Just shutoff your account with no explanation. They have this right but a little customer service might avoid articles like this.

This article is not an attempt at revenge. Just as my blog, I want to provide useful information to other affiliate marketers. Maybe someone can avoid the frustration I have been through. If by some chance, Wordpress.com’s technical support sees this article, I would love an explanation. You can reach me at Bruce’s Money Rants.